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Terms & Conditions

1. Acceptance of Terms

By accessing and using the services provided by Gentle Sleep Consulting, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services

Gentle Sleep Consulting offers sleep coaching services, resources, and information to help parents improve their babies and toddlers sleep. The services may include personalised online coaching sessions, message and phone support, articles, videos, and other related content.

3. User Eligibility

You must be at least 18 years old to use Gentle Sleep Consulting. By using our services, you represent and warrant that you are of legal age and have the capacity to enter into these Terms and Conditions.

4. Registration and Accounts

To access certain features of the website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

5. Intellectual Property

All content provided on Gentle Sleep Consulting, including text, graphics, logos, images, and software, is the property of Lana Isakovic and is protected by copyright and other intellectual property laws.

6. Prohibited Conduct

You agree not to engage in any prohibited conduct, including but not limited to unauthorized access, use of automated systems, or any activity that may disrupt the proper functioning of Gentle Sleep Consulting.

7. Payment and Billing

If applicable, fees for our sleep coaching services will be clearly communicated before you make a purchase. Payment information will be collected securely, and you agree to pay all charges associated with your account.

8. Refund Policy

Any changes made to the must be made in writing and signed by all parties. You may cancel our services, in writing, for any reason. If you choose to cancel Gentle Sleep Consulting coaching services following the intake assessment, you will receive a refund with the deduction of a £35 administration fee. If any services are cancelled, following the delivery of a Gentle Sleep Consulting Plan, you will only receive a partial refund for the training call and follow up calls. A refund will not be issued if you choose not to use the additional phone and email support included in the Gentle Sleep Training package.

9. Disclaimer of Warranty

Gentle Sleep Consulting services are provided on an "as is" and "as available" basis, without any representations or warranties of any kind, express or implied. Gentle Sleep Consulting makes no warranties or representations about the accuracy or completeness of the content provided in the sleep coaching services or the suitability of the services for any particular purpose.

The information and guidance provided during sleep coaching sessions are based on general knowledge and experience and may not be suitable for everyone.

To the fullest extent permitted by applicable law, Gentle Sleep Consulting disclaims all warranties, whether expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 

Any reliance on the information and advice provided during sleep coaching sessions is at your own risk. Gentle Sleep Consulting does not guarantee any specific results from the sleep coaching services, and individual experiences may vary.

No advice or information, whether oral or written, obtained from Gentle Sleep Consulting or through the sleep coaching services shall create any warranty not expressly stated in these terms.

Gentle Sleep Consulting reserves the right to modify, suspend, or discontinue the sleep coaching services at any time without prior notice.

By using Gentle Sleep Consulting's sleep coaching services, you acknowledge and agree to the terms of this No Warranty Statement. 

10. No Medical Advice

Gentle Sleep Consulting agrees to provide non-medical baby and toddler sleep coaching services that include providing support and education. 

The services that Gentle Sleep Consulting provides are not intended to replace or supplement the medical advice. You agree that none of the advice that Gentle Sleep Consulting provides shall be considered medical advice nor should the advice be relied upon you as medical advice. You should always seek the advice of your medical practitioner. Therefore, you should consult with your personal physician or other healthcare professional if you have any healthcare-related questions before embarking on any new program or if you feel there is a medical issue that needs to be addressed. If a medical problem appears or persists, do not disregard or delay seeking medical advice from your pediatrician or other qualified healthcare provider. Accordingly, Gentle Sleep Consulting expressly disclaims any liability, loss, damage, or injury caused by information provided to the client.

11. Indemnification

You agree to indemnify, defend and hold harmless Gentle Sleep Consulting, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Gentle Sleep Consulting reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Gentle Sleep Consulting in asserting any available defenses.

12. Limitation of Liability

In no event shall Gentle Sleep Consulting be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of Gentle Sleep Consulting services.

I understand the services, coaching, programs and classes offered by Gentle Sleep Consulting are voluntary. I acknowledge that injuries, accidents, or other complications associated with products or services may result from my participation. I will consult my physician if I am concerned about any of the risks to my child’s health or well-being that may result from my participation of services with Gentle Sleep Consulting. I acknowledge that it is my responsibility to follow instructions for any service provided or purchase I make and to seek help from Lana Isakovic if I have any questions. I knowingly and voluntarily agree to waive and release Gentle Sleep Consulting from any and all claims of liability or demands for compensation that I may acquire during my time working with Gentle Sleep Consulting. 

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

14. Privacy Policy

Your use of Gentle Sleep Consulting is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

15. Changes to Terms

Gentle Sleep Consulting reserves the right to update or modify these Terms and Conditions at any time. Continued use of Gentle Sleep Consulting after such changes constitutes acceptance of the updated terms.

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